One number, one counter
Contact Aurora Plumbing Company
There is a single way to reach Aurora Plumbing Company: call the shop. Here is how to keep that call short and useful.
Phone only · a plumber answers, not a form
- Licensed plumbers (ask us for details)
- Quote settled before tools come out
- We tidy up after every job
- Aurora & York Region
Jump to a section
- Call the shop
- What to have ready
- What happens after you hang up
- Service area
Call the shop
Our number is (365) 464-5399. Calls are answered by someone who can talk plumbing, not a menu of options. If you reach voicemail during a busy stretch, leave your name, number, street and a sentence about the problem, and you will hear back.
What to have ready
- The rough age of the home and whether it has been renovated.
- Where the problem is: which floor, which room, which fixture.
- What you notice: a sound, a smell, a stain, water on the floor, no hot water.
- Whether you have already closed a valve or switched anything off.
- For a water heater, whether you own or rent it, and the brand on the label.
If water is spreading, close the main shutoff before you call. A rotten-egg odour means gas: get everyone outdoors first, phone Enbridge's emergency number from the driveway, and ring us after that.
What happens after you hang up
If the fix is simple, you may not need a visit at all. If a visit makes sense, you will know what it is for, roughly when to expect the plumber and what they will check first. Any work beyond the original plan is explained and agreed with you before it starts.
Service area
We cover Aurora and nearby communities, including Newmarket, King City, Oak Ridges, Richmond Hill, Stouffville and East Gwillimbury. The Local page lists them all.
Aurora customers often ask
Can I email or text instead?
The phone is the only contact channel we offer. It keeps everything in one place and gets you an answer fastest.
Do you have a storefront I can visit?
We are a mobile service. The plumber comes to you, so there is no counter to walk up to.